RGR Financial Corporation
Business Continuity
Plan
Client Disclosure Statement
RGR Financial Corporation has
developed a Business Continuity Plan on how we will respond to events that
significantly disrupt our business.
Since the timing and impact of disasters and disruptions is
unpredictable, we will have to be flexible in responding to actual events as
they occur. With that in mind, we are
providing you with this information on our business continuity plan.
Contacting Us – If after a significant business
disruption you cannot contact us as you usually do at (732) 761-8220/
Our Business
Continuity Plan – We plan to quickly recover and resume business operations after a
significant business disruption and respond by safeguarding our employees and
property, making a financial and operational assessment, protecting the firm’s
books and records, and allowing our customers to transact business. In short, our business continuity plan is
designed to permit our firm to resume operations as quickly as possible, given
the scope and severity of the significant business disruption.
Our business continuity plan addresses: data back up
and recovery; all mission critical systems; financial and operational
assessments; alternative communications with customers, employees, and
regulators; alternate physical location of employees; critical supplier,
contractor, bank and counter-party impact; regulatory reporting; and assuring
our customers prompt access to their funds and securities if we are unable to
continue our business.
Our clearing firm, Bear Stearns Securities Corp.,
backs up their important records in a geographically separate area. While every
emergency situation poses unique problems based on external factors, such as
time of day and the severity of the disruption, we have been advised by our
clearing firm that its objective is to restore its own operations and be able
to complete existing transactions and accept new transactions and payments
ranging from real time and 4 to 12 hours.
Your orders and requests for funds and securities could be delayed
during this period.
Varying
Disruptions
– Significant business disruptions can vary in their scope, such as only our
firm, a single building housing our firm, the business district where our firm
is located, the city where we are located, or the whole region. Within each of these areas, the severity of
the disruption can also vary from minimal to severe. In a disruption to only our firm or a
building housing our firm, we will transfer our operations to a local site when
needed and expect to recover and resume business within 4 to 12 hours. In a disruption affecting our business district,
city, or region, we will transfer our operations to a site outside of the
affected area, and recover and resume business within 4 to 12 hours. In either situation, we plan to continue in
business, transfer operations to our clearing firm if necessary and notify you
through our customer emergency number, (732) 577-8931 on how to contact
us. If the significant business
disruption is so severe that it prevents us from remaining in business, we will
assure our customer’s prompt access to their funds and securities.
For more
information
– If you have questions about our business continuity planning, you can contact
us at (732) 761-8220.
This plan is
subject to modification and customers may obtain
updated summaries by requesting a written copy by mail.
Last Updated: June 26, 2008